Step Count is completely wrong

[Thisara]

Even if I am just seated my step count very high. I have put the correct hand on the app . Please advice

[RiekoC]

Hello @Thisara 

Out of curiosity, how many steps is your Charge 5 tracking when you're seated?

By any chance, do you have your phone connected as a tracking device in your Fitbit app? This is an option to use your phone to track steps when you're not wearing your Fitbit.

To check, tap on the device icon in the upper left of the Today page. This will open the Connected to Fitbit page. If your phone was added as a tracker, you will see it under Devices. You can tap on the tile with your phone to disconnect it.

You might find this article helpful: How does my Fitbit device calculate my daily activity? (<-- click link) . It explains how your Charge 5 tracks steps.