Steps no longer translate into distance.

[runnergirl96]

If I run, and use the running setting, the GPS calculates my distance. However, my other activities that results in steps, no longer shows a distance. For example, I can have 15,000 steps and 0.0 miles for the day. I don't know what changed or why as it used to show my distance based on steps.

[RiekoC]

Hello @runnergirl96 

There is currently a known bug for several Fitbit devices that impacts distance tracking. The team is aware of the issue and are working on a fix.

One user doing troubleshooting discovered that they saw distance tracking when they disabled automatic stride length and manually set their stride length in the Fitbit app. If you want to try this workaround, this page has the instructions on how to manually set your stride length (<-- click link).

Although this workaround has worked for many users, some users have reported that it didn't work for them.