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Steps recorded Charge 5

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The Fitbit 5 and I would presume all there others count ‘STEPS’ when your ARM/Wrist is moved, 

NOT actual ’Steps’.

 

SO, One’s actual ‘Steps’ are really arm movements, Ie; Writing an email will ‘UP’ your Steps, Waving, Cooking, anything whereby you use your hand with ‘FB’ on will add steps.

 

I wrote too ‘FB’ about this ( No reply) 

 

The ‘Fitbit’ should l/will be more accurate wearing it on your Ankle.

 

 

Moderator edit: subject updated for clarity

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Hi, I appreciate all the information that you've shared about what you're experiencing with your Charge 5, @Instrumental1

Keep in mind the algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement, such as working or cooking, you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. 

Before considering other options, and if you still consider the steps are not accurate, please make sure that you've tried the restart procedure as described in this article, then check if you continue to experience the same behavior. In the meantime, you can find more useful information about the accuracy of Fitbit devices and how to adjust your stride length and dominant hand settings here

Thanks again for taking the time to share your feedback and comments. 

Davide | Italian and English Community Moderator, Fitbit


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