Stop texts showing under notification

[Pam2019]

All of a sudden my Fitbit is adding my text messages under notifications. How do I stop them? I have tried everything but nothing is working. Help! 

[RiekoC · Accepted solution]

Hello @Pam2019 

This help page has the instructions on how to get notifications from the phone to the Fitbit device (<-- click link).

Follow the instructions to get to the Notifications menu for the Charge 5 in the Fitbit app and uncheck the option for text message notifications.

Please let us know if you need more help to disable the notifications.

[Pam2019]

Thank you. It worked! 

[RiekoC]

Hi @Pam2019 

Thank you for letting us know that you were able to turn off the text notifications.

Please let us know if there's any other help that we can provide.