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The perfect device for seniors

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I recently switched from a Charge 5 to a Garmin Vivofit 4. My reasons are:
No charging cable to remember to bring with when I travel.
It syncs in the background with my smartphone every day. (the Charge 5 does not).
The display is on all the time. I don't have to twist my wrist in a certain way to light the display.
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Hi, thanks for taking the time to share your feedback and comments about the Charge 5, @keithk26

Regarding the charging cable, could you please provide a few more details? Keep in mind that in addition to charging your device with the original cable that comes with your Fitbit, you can also use any UL-certified USB wall charger, or another low-energy device.

The Fitbit app also runs in the background to keep you connected with certain Fitbit app features such as automatic syncing, connected GPS, and app notifications from your phone. If the Fitbit app doesn’t run in the background, you may notice issues with app features, such as:

  • Delayed or missing notifications from your phone
  • Your Fitbit device doesn't automatically sync
  • Connected GPS losing connection
  • Apps not running or updating consistently on your Fitbit device
  • Firmware updates not completing on your Fitbit device

Keep in mind that you also have the option to keep the Charge 5 screen always on by following these steps: 

  1. Swipe down from the clock face to access quick settings.
  2. Tap the Settings app > 
     
    Display settings >
     
     Always-on display.
  3. Tap Always-on display to turn the setting on or off. To set the display to automatically turn off during certain hours, tap Off-hours.

Hope this helps, thanks again for sharing your feedback and comments about the Charge 5! 

Davide | Italian and English Community Moderator, Fitbit


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