help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tracking info on phone Charge 5

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-25-2022 05:41 - last edited on ‎11-26-2022 09:10 by Moderator Alum

‎11-25-2022 05:41 - last edited on ‎11-26-2022 09:10 by Moderator Alum

Can track info on Fitbit but not on my phone, phone looks like it is synced.

 

 

Moderator edit: subject updated for clarity

Best Answer
0 Votes
1 REPLY 1

‎11-26-2022 09:09 - last edited on ‎12-17-2024 06:37 by Fitbit Moderator

‎11-26-2022 09:09 - last edited on ‎12-17-2024 06:37 by Fitbit Moderator

Hi, thanks for sharing your inquiry about the issue with your Charge 5, @qscgyj. 

Before considering other options, could you please provide a few more details about this inconvenience? Let me know what is the information that you're not seeing on the Fitbit app. 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes