12-03-2023 00:24
12-03-2023 00:24
Hi, I see a bug in the scale display on the watch face for distance walked / run which is showing an incorrect progress bar for the set goal. I believe this is a unit conversion issue since the scale display seems accurate for the distance traveled when the goal is divided by 1.6 and set instead of setting it to the actual goal distance in miles.
Screenshots attached.
The watch progress bar scale for distance walked / run is accurate when I set the goal to 5 miles to reflect 8 miles actual distance traversed - that is, the bar completes the full length of the distance graph upon walking 8 miles when the goal is set to 5 miles. I believe this offset has something to do with km / mi conversion, since 8 / 1.6 is 5. The opposite happens when goal is set to 12.8 (which is 8 * 1.6).
Anyone else seeing this? I did travel to a country using metric units from the US when this started to happen, so not sure if this is connected. Regardless, the app screenshots show the issue with the wrong goal bar for the daily goal set for distance.
12-03-2023 05:01
12-03-2023 05:01
@Vinay.Prathapan This is a known issue with the Fitbit app and devices. I see exactly the same thing on my Fitbit app and my Sense 2 comparable screens.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
12-03-2023 06:59
12-03-2023 06:59
Thanks!
Has this issue / bug been the case for a while now with Fitbit or is this relatively recent (like a week or three or so)?
12-03-2023 08:15
12-03-2023 08:15
@Vinay.Prathapan I know that Android users have been complaining about this for a long time. It might have been an issue with the iOS app. I use an iPhone and I didn't notice it until the app redesign came out. That's when I looked at my Sense 2 and saw it on a distance goal icon.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.