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Update for those with draining battery

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Well the attached is what I received from customer support today. Considering Fitbit is taking no steps to provide information to everyone who's device has been affected by their error I figured it would be helpful to share. 

 

 

There is no current solution but they are trying to create a firmware update to fix the battery issue. No time-line provided as you can see, but some "helpful" tips to "extend" your battery life...lol.  Because going from one hour of life to two is a big help.... 

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Same issue, troubleshooting not at all helpful.

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