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Versa bit synching

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‎04-20-2022 02:23

‎04-20-2022 02:23

Versa not synching with my Samsung.

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1 REPLY 1

‎04-20-2022 06:23

‎04-20-2022 06:23

Hi @Chopdog - could you please clarify? Which Fitbit device do you have? A Charge 5 or a Versa? If a Versa, which one?  Please let us know and answer the questions below and we will try to help you.

 - Which phone do you have? Which OS or iOS version is it on? Apple requires 13.4 or higher. Android requires 10 or higher.

 - Is not syncing a new problem? Did it sync in the past? 

 

Looking forward to hearing back from you. 

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