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Vibrates uncontrollably Charge 5

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‎06-17-2022 05:40 - last edited on ‎06-18-2022 06:54 by Moderator Alum

‎06-17-2022 05:40 - last edited on ‎06-18-2022 06:54 by Moderator Alum

While on my wrist, my ch 5 began vibrating strongly and would not shut off until it ran out of power. I later put it on the charger to see if it was a setting gone wrong, but it just got very hot, so I took it off. I am actually wondering if this could have ignited while on m arm. Has anyone else experienced this?

 

 


Moderator edit: subject updated for clarity

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‎06-18-2022 06:54 - last edited on ‎02-24-2025 10:46 by Fitbit Moderator

‎06-18-2022 06:54 - last edited on ‎02-24-2025 10:46 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @coolcash. 

Thank you for sharing all your feedback and these details about the issue you've been having with your Charge 5. 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions. In this case, they will let you know how to proceed. 

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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