So with my first one purchased it july 2022 lasted 2 months before the reboot logo of death happened then they sent me wat seemed like a refurbished one september 2022!and it lasted 11 months and the screen just went out after having issues with the vibration goin weak. Now they initially said its not covered under warranty but yet i should have the factory warranty still and i purchased a 2 year warranty for accidental damage so either way it should be covered and I’ve contacted them 2 more times and they say they have my case on file and i should be getting an email from them soon. So we shall see what happens if they dont replace it i will not be buying another one of there products ive have every fitbit from the og one too the charge 5 and ive had more issues with this one then any other one, very disappointed with the charge 5.
