Watch stuck in Run exercise mode,

[Tired65]

Charge 5 is stuck in Run exercise mode.  Tried to uninstall to free up the watch, but there is no option to uninstall.

[RiekoC · Accepted solution]

Hello @Tired65 

I take it that you tried to end your run workout and it won't respond to your tap. 

See if you can restart your Charge 5 using the charging cable that came with your device. If you would like instructions on how to do that, click on this link: How to restart the Charge 5 

Hopefully, restarting your Charge 5 will get it unstuck. 

[Tired65]

That is what I ended up doing, and it worked! The odd thing is Run was not
checked as one of my exercise shortcuts.

Thanks for the reply!

[RiekoC]

Hi @Tired65 

You're welcome and thanks for letting us know that you were able to fix the issue. 

Even though Run wasn't checked as one of your exercise shortcuts, I suspect it is enabled as Auto-recognized. To confirm:

• Tap on the Exercise tile in the Fitbit app
• Tap on the 3 dots in the upper right of the Exercise page, then tap Activity settings
• On this page, you'll see the current 7 Auto Recognized Exercises
• You can tap on each exercise to change the minimum time for your device to recognize the activity and start tracking. The default is 15+ minutes, the minimum is 10+ minutes. You can also tap on the activity and select Ignore.

Changing the minimum time to a longer time or selecting Ignore should prevent your Charge 5 from automatically tracking your movement as a Run.

[Tired65]

Great info. Thank you!