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Wifi Synchronization problem

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‎09-09-2023 09:26

‎09-09-2023 09:26

I cannot sync my data into the phone app using wifi connection. It only syncs when I use mobile data.

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2 REPLIES 2

‎09-09-2023 09:26

‎09-09-2023 09:26

Bluetooth is already on.

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‎09-09-2023 12:40

In response to Showbone

‎09-09-2023 12:40

Hello @Showbone 

Sorry to see you're having problems syncing your Charge 5 with the Fitbit app. This page has the recommended troubleshooting steps to try: Why won't my Fitbit sync 

Hopefully, this will get your device syncing properly with your phone without having to use mobile data. 

Rieko | N California USA MBG PE

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