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Will Fitbit Premium from Charge 4 be transferred to Charge 5?

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‎09-01-2021 09:55 - last edited on ‎09-01-2021 12:37 by Fitbit Moderator

‎09-01-2021 09:55 - last edited on ‎09-01-2021 12:37 by Fitbit Moderator

I have a Charge 4 with a premium membership that renewed within the last 60 days. Does the remaining time carry over to a new Charge 5? Will the "free" 6 months replace my remaining time, or will it be added to the end? Is a credit available? 

 

I want to buy the new one but don't want to throw away my remaining time on my premium membership. 

 

Moderator Edit: Clarified subject

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‎09-01-2021 11:41

‎09-01-2021 11:41

Hi, @Warrenbof , Premium membership is for an individual, not per tracker, so your membership will carry on just the same whichever Fitbit you are using.

 

The free trial, however, is ordinarily only for new Premium users, so you won’t have any months added to your existing membership.

Sense, Charge 5, Inspire 2; iOS and Android

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