help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Won’t sync or update and now blank screen and zero lights on back

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-22-2022 18:28

‎08-22-2022 18:28

As of Saturday afternoon, my Fitbit stopped syncing. Then wouldn’t do the update. Sunday night, I got a blank screen and zero flashing green lights on the back. Tried plugging into the charger to see if that would help knowing I had more than 50% left of battery life. Ugh help me please 

Best Answer
0 Votes
1 REPLY 1

‎08-22-2022 18:47

‎08-22-2022 18:47

So after trying to restart my watch, it finally decided to respond. Grrrr

Best Answer
0 Votes