Hi, @Lynnepelletier, welcome, this sounds like your Charge 5 is not syncing. How do Fitbit devices sync their data? and Why won't my Fitbit device sync? provide guidance and advice.
If you are still stuck please post here again with more details.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
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