Wrong time blocks for hourly movements

[GingerV]

Since the time change, I can’t set my hours for the hourly movement tracking. I keep trying to set it to 8am to 8pm EST and the app changes it to 5am to 5pm (clearly PST). Annoying!! Please fix this. 

[Pam2019]

Same here I’m on the east coast and it keeps going back to 3-3 instead of 6-6 

[Tietyen]

Yes, very annoying. Please remedy! 

[Jnapster]

How do we do it I restarted my computer, phone and device plus keep changing back and saving! You too?

[Tietyen]

Not sure we can correct. I reinstalled app and restarted phone. No luck.

Sent from my iPhone

[GingerV]

The app is obviously broken due to some software issue on Fitbit’s end.
They better fix it soon.

[Jnapster]

Oh thanks! I let customer service know and they will look into it. We’ll see I guess it’s on them. Ugh

Sent from my iPhone

[Doyleo]

I discovered a workaround. Try setting your times for reminder to moves to a couple of hours later than what you expect. For example, I want my reminders to move to start at eight, the app to start at 10 AM. I wanted it to stop at 8 PM so I set the app to stop at 10 PM. It seems to be working, at least for now.

The times don’t show up on the home screen of the app, but do show up on the summary if you touch on hourly activity

[Jnapster]

That’s nuts! But thanks! I missed out on an hour with all this setting…😀

Sent from my iPhone

[BobG56]

In addition to this, I can no longer see the hourly step count on the device itself.  That also needs to be corrected.  

[RiekoC]

Hello all,

Unfortunately for some reason, some Fitbits didn't update properly after the switch to Standard time. We saw this last week with some European users. Thankfully, the problems resolved the following day. Hopefully, everyone's device that had issues yesterday are working properly today. 

[BobG56]

I do see where the time issue resolved.  However, I still cannot see the hourly step count on the Charge 5 itself.  I have tried re-setting several times, to no avail.

Can you advise how to correct?

[Pam2019]

Yep All’s well with mine!