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charge 5

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‎12-25-2021 22:54

‎12-25-2021 22:54

hi.  i have a new charge 5 with an android  8.1.0 phone.  the phone will not find the charge 5.  i have restarted my phone 3 times and turned the bluetooth off and back on several times.  i also uninstalled the fitbit app twice and reinstalled and still i can not get past the the setup bluetooth.  My fitbit account states i have no devices attached as the first time i attempted to add my charge 5 it removed he existing charge 3.

how do i get my phone to find the charge 5?  thanks

 

 

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1 REPLY 1

‎12-26-2021 01:58

‎12-26-2021 01:58

Hi,

Your heading is a bit vague and to get someone's attention who may have gone through the same thing, you may want to change it to something a bit more specific (and maybe provide make and model of your phone). Good luck.

Best Answer