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horizontal colored lines to a black screen

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‎07-09-2023 19:17

‎07-09-2023 19:17

My charge 5 all of a sudden showed horizontal multi-colored lines and has not changed to a black screen. It is fully charged and I have completed the 3 pulse restart, changed the clock face, checked for updates.  All to no avail.  It is syncing but now has a black screen.  What do I do next? 

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