help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

infinity band

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-20-2021 17:56

‎12-20-2021 17:56

Hate this band.  The extra band tuck against the inside of my wrist and gradually rubs blisters into the skin.  I really wish that Fitbit had included bands similar to the ones I had on the old watch -- those were comfortable and never gave me an issue.  Fitbit!  D-Minus on the band!

Best Answer
2 REPLIES 2

‎12-21-2021 01:15

‎12-21-2021 01:15

Hello @mbelloch 

 

That sounds terrible!  Are you allergic to it?  If so, you should stop wearing it and contact Support for help (you can click on Help at the bottom of the page and then scroll down to change the country to yours)..  If there's too much tucked under, maybe you could try the short one instead.

 

Also, Amazon sell different styles of bands made from different materials and you might be able to find something there that works better for you there.  The Fitbit Sports Band, with holes in it, seems to have a buckle and the excess is on the outside rather than tucked in.

 

I hope you can get help so that you can wear your Charge 5 comfortably.

Best Answer

‎12-21-2021 01:32 - edited ‎12-21-2021 01:33

In response to Wibby

‎12-21-2021 01:32 - edited ‎12-21-2021 01:33

I think it's a case of the band restricting the skins ability to breathe, with the build up of moisture causing the skin to eventually chafe. I had a similar experience with the same (infinity) band on my Sense. I switched to the sports band (which is perforated) and the issue has gone away. The material feels the same, but it allows for much greater breathability.

 

This (here) is the link for the sports band in the Fitbit store, although you could probably find 3rd party ones on Amazon or similar site. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer