help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

multiple screens overlapping and unresponsive

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-28-2022 05:33

‎11-28-2022 05:33

woke up to charge 5 alarm this morning with multiple screens overlapping on home screen and unit is unresponsive. Have tried the charge reset option several times to no avail. have had unit since May '22.

Thoughts? options? 20221128_082343.jpg 

Best Answer
0 Votes
1 REPLY 1

‎11-28-2022 12:11

‎11-28-2022 12:11

@staceyfchef Sad to see, but this looks like a defective device. I'd suggest contacting Fitbit Support to clarify what can be done:

 

Contact Fitbit Support 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
Best Answer
0 Votes