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my charge black screen

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‎06-25-2023 14:05

‎06-25-2023 14:05

 my charge 5 will not restarted I have try multiple times I bought the watch in 1/5/23 this is the third time in this month that it happen and now it will not work

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‎06-26-2023 03:54

‎06-26-2023 03:54

Welcome to the Fitbit community, @
Sad to hear that your Charge 5 isn't working as expected. There may be an issue with your device's charging adapter or the charging pins. A closer look here might help you identify the cause:

Why isn't my Fitbit device's battery charging? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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