Automatic Time Zone

[Teb229]

How do I get the charge 6 to update when changing time zones.

[RiekoC]

Hello @Teb229 

I moved your post from the Android platform forum to the Charge 6 product help forum, a better fit for your question.

Your Charge 6 should automatically update to your current location and time zone when it syncs with your phone/tablet.

Are you having problems with getting your device to sync and show the correct time?

[Teb229]

Yes I am. I don't see where sync is listed.

Tom Bishop

[bobdob]

Touch your initial/google picture in the upper right of the app. Choose "Fitbit Settings" and then "Date, time & units". Then Time Zone. There's an option to set it automatically from the phone or manually set it. Automatic has worked as expected for me but the last time I traveled was before the latest firmware update.

[DavidFitbit · Accepted solution]

Hi @Teb229 It's great to have you here! As @RiekoC says, Your Charge 6 should automatically update any change in the app settings once you have synced it. Once you open the Fitbit app, your device syncs automatically when it's nearby. To manually sync, open the Fitbit app and tap the Today tab, then tap and hold on the screen and pull down.

If timezone doesn't seem to update, try choosing another location, sync, choose your current location back ans sync again. Usually this trick makes the magic.

[Teb229]

That works. Thank you

[RiekoC]

Hello @Teb229 

Thank you for letting us know that you got your Charge 6 back to showing the correct time.

We'll be around if you need additional help.

[bobdob]

I can confirm now that this feature has broken sometime between summer and now (I updated the app (Android) on Dec 15). It is set to automatic timezone but it (the app) still shows the "old" timezone, and to get it to update I had to toggle the "set automatically" option off and back on (and then sync).

[Hoggin]

Anyone get this figured out? I seem to have the same issue. Even with it said to automatic time zone it never changes. I always have to deselect automatic time zone and then reselect automatic time zone.