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Can't add my Charge 6 back

‎08-04-2025 10:42 - last edited on ‎08-04-2025 11:02 by Fitbit Moderator

‎08-04-2025 10:42 - last edited on ‎08-04-2025 11:02 by Fitbit Moderator

I deleted the charger 6 when traveling in Europe to attempt to update the time. The directions said to do this. Now I can't add the charger 6 back. As I try, it says error...I have turned everything on off and just can't add it back. HELP. 

 

Moderator edit - updated subject for clarity

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‎08-04-2025 11:02

‎08-04-2025 11:02

Hi @perkycolfl and warm welcome to the Community! 

I appreciate your message, and I'm sorry to hear that you can't add your Charge 6 back, since it was deleted when traveling, in order to update the time. 
This is definitely not the experience wanted for our customers, and I understand your feelings about this situation. 

About the time change, please let me suggest you to read the following help article: How do I change the time on my Fitbit device?

To set up your Fitbit device, please follow the steps shown here: How do I set up my Fitbit device?

If you encounter issues with your Fitbit device setup, refer to Why can't I set up my Fitbit device?

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