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Can't charge my Charge 6

‎03-30-2024 15:21 - last edited on ‎12-14-2024 10:28 by Fitbit Moderator

‎03-30-2024 15:21 - last edited on ‎12-14-2024 10:28 by Fitbit Moderator

The charger for my Charge 6 has turned into a magnet that opposes the charge 6 and won't stay on the fitbit, so I can no longer charge it.


Moderator Edit: Clarified subject

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‎03-31-2024 14:57

‎03-31-2024 14:57

Hello @JohnLil 

If this was the charging cable that came with your Charge 6, you should contact Fitbit support (<-- click link). Let them know the situation with your charging cable. Hopefully, this is something that they can quickly resolve for you.

Rieko | N California USA MBG PE

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