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Can’t see steps summary - daily, weekly, monthly or yearly.

‎07-09-2025 19:51

‎07-09-2025 19:51

I can no longer see a summary of my steps over each of the above periods in the FitBit app - this used to show there but recently seems to have stopped.

 

any suggestions?

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1 REPLY 1

Thursday

Thursday

Hi @gprking and welcome back to the forums. 

I appreciate your message, and I'm sorry to hear that you are experiencing this situation. Could you please confirm if you are only seeing a grayed area instead of the summary of your steps? 

If so, our team is aware of this issue and working on a fix. 

I understand your feelings about this situation, and this is definitely not the experience we want for our customers.

This one time exception workaround worked for some customers: you may need to try uninstalling and reinstalling the application to see the desired results. It's worth a try.

There should be no loss of information as long as you sync your device beforehand.

Please remember to:

  • Logout.
  • Uninstall.
  • Reinstall.
  • Login.

    All your feedback is more than welcome and useful for our developers.
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