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Cannot add any payment methods

‎10-14-2023 13:43

‎10-14-2023 13:43

I’ve tried to add Amex and visa and they both fail setup. Ultimately met with a message that reads “an error has occurred, please contact your bank”. Has anyone had any luck adding their payment menthod? Worth noting I’m switching from a charge 5 to a charge 6. 

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1 REPLY 1

‎10-15-2023 11:20

‎10-15-2023 11:20

You are not alone... https://community.fitbit.com/t5/Charge-6/AMEX-will-not-add-to-wallet/m-p/5474968#M223 

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