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Charge 6 Battery drain after update

‎03-09-2026 05:26 - last edited on ‎03-09-2026 05:44 by Fitbit Moderator

‎03-09-2026 05:26 - last edited on ‎03-09-2026 05:44 by Fitbit Moderator

This morning I discovered that my tracker's battery was draining quickly, I charged the battery and it drained again. Then I discovered that there was a version update tonight, has anyone encountered a similar problem.?

 

Moderator edit: updated subject for clarity

Best Answer
3 REPLIES 3

‎03-09-2026 05:52

‎03-09-2026 05:52

Hi @ShalFit ! It’s nice to see you around! 

I'm sorry to hear that your Charge 6 is running out of power faster than expected. 

Since this problem has recently occurred, please reset your watch: 

  1. Connect your Charge 6 to the charging cable on a computer.
  2. Press the button on the flat end of the charger 3 times with a 1 second pause in between.
  3. Wait 10 seconds or until the Fitbit logo appears.

Once restarted, please charge your Charge 6 to 100% and use it as you normally would to see if the charging time changes.

 

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‎03-09-2026 07:34

In response to MaCrisGBFitbit

‎03-09-2026 07:34

It didn't help.
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‎03-09-2026 08:16

In response to ShalFit

‎03-09-2026 08:16

Hello @ShalFit ! Thank you for your reply. 

Thank you very much for your cooperation in restarting your Charge 6.  

In this case, please confirm that your mobile phone does not have any pending updates. If so, please complete the update and try charging your Fitbit again.

If the problem persists my best advice is to contact technical support. They have the most appropriate resources to help you more thoroughly.

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