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Charge 6 - Battery draining much quicker

All of a sudden, the battery on my charge six seemed to be draining much quicker than it did about a week ago

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

Welcome to the Fitbit Community! It's great to have you here @Shiloh223!

I appreciate the information that you've shared about the battery draining situation that you've been having with your Charge 6.

If you haven't done so already, please make sure that you've followed the steps provided in this article to improve battery life in general, as this has been generally useful for other users. In addition, please complete a three pulse restart following the steps listed here below: 

  1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
  2. Press the button located on the flat end of the charger 3 times (end if the USB cable), pausing for 1 second between presses. Then wait 10 seconds or until the Fitbit logo appears.
  3. Also, make sure your device and phone have the latest software version.

The battery can last up to 7 days; because battery life is affected by use and other settings, actual results may vary, but the battery shouldn't be draining only after a few hours. 

I'll be around.

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Hello @Shiloh223 

When my Charge 5 started having rapid battery loss, I restarted and recharged my device multiple times over several days. As soon as I saw a rapid drop in battery, I restarted my Charge 5 and put it on the charger until it was back to 100%, often doing this multiple times in a day. Eventually, this process got my device "unstuck" and the battery went back to lasting 6-7 days. Although there's no guarantee that this will work for your Charge 6, it might be worth a try.

Rieko | N California USA MBG PE

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Thanks .
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Hey there @RiekoC and @Shiloh223, thanks for stopping!

Thank you for sharing your personal experiences and advice with us @RiekoC. They are very helpful. 

I strongly recommend you to try them out @Shiloh223.

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