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Charge 6 - ECG app missing on iPhone Fitbit app

‎06-23-2025 17:58 - last edited on ‎06-25-2025 10:03 by Fitbit Moderator

‎06-23-2025 17:58 - last edited on ‎06-25-2025 10:03 by Fitbit Moderator

Downloaded the ECG app three days ago and it was working okay on Watch and iPhone. Please see results at bottom of attachment. However, two days ago the app disappeared from my phone. I checked today and it is also not on the Fitbit app on my iPhone. I haven’t changed anything however it now says it’s not available in my country

IMG_2260.png

Moderator's action: Clarified subject

Best Answer
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2 REPLIES 2

‎06-24-2025 17:46

‎06-24-2025 17:46

I think this is a bug, tomorrow you will see today's missing numbers. 

Best Answer
0 Votes

‎06-25-2025 10:00

In response to Rich_Laue

‎06-25-2025 10:00

Hi @Rich_Laue and wlcome @MarkTes to the Fitbit community. It's great to have you here,

Thank you for bringing this to our attention. Our team is already aware of this situation and they are actively working towards a solution. I appreciate your patience.

In the meantime, i recommend that you keep the Fitbit app updated as the resolution for this issue will be launched in the upcoming versions. See our help article How do I use the Fitbit app? > How do I update the Fitbit app? for instructions.

Best Answer