Charge 6 Firmware Update 210.26

[LizzyFitbit]

We’re excited to announce that a firmware update version 210.26 for Charge 6 has been released to all our members. Some of you might already have this update available. If you installed it, let us know what you think!

We release updates to customers in phases. If you don’t see it, check the Fitbit app in a few days, and you’ll see a message when you can install the update. We appreciate your patience while we get this update to all of our customers.

*Firmware releases are not distributed based on region or location and can reach anyone no matter where you reside. We do not recommend performing a factory reset to force the update to your device as your data will be lost and you may not get the update. Please be patient and wait until you see the update banner inside of the Fitbit app to begin the firmware download.

WHAT’S NEW AND FIXED

• Your device can now auto-recognize 6 new workout types: running, walking, biking, elliptical, rowing, and spinning.
• GPS accuracy has been improved by better switching between on-board and connected GPS during a workout.
• This release includes bug fixes and improvements.

Full release notes can be found here.

HOW DO I UPDATE?
See How do I update my Fitbit device? for step by step instructions for updating your Charge 6. If you run into difficulty updating, review these Why can't I update my Fitbit device?

We’re interested in hearing your feedback on this update! Let us know what you like! If you encounter unexpected behavior during or after your update, please post the details below.

[BourbonBob]

Fingers crossed my Fitbit 6 is still working! Reason? I refuse to download any updates!
Sent from my iPad

[janonan]

Please add FLOORS!  I just assumed when I ordered this Fitbit, it would have the same features as my last one   So disappointing 

[Kathylynn103]

Yes, that was a great feature!  I'm not sure I'm finding this Readiness Score " very valuable.  Wouldn't it be nice if there was an a la carte type of system where we could check off which features we want?

[Vnwalker]

It shows floors but nothing is collected now. I figured it was just one more thing that was broken. I didn’t realize until you wrote this that the feature is gone now. 🥲

[janonan]

Agreed! I read no information about floor being removed. Only more options for activities which I don’t need that array of options. I hope the altimeter can added back in the next update. 

[JimC_99]

They removed the altimeter in the Charge 6, so no elevation measurements, so no stairs. 

[Reubenday19]

The update has busted my battery life on the fitbit charge 6 and im fuming i had the fitbit on 100%at 9pm last night took it of charge then i wore it to bed woke up at 7 ish in the morning and the battery was dead all feaures turned off the lot ever since i done the update it keeps doing it why

Moderator edit: formatting

[mikey_pdx]

There wasn't an altimeter in the Charge 5, either.

[73HM]

My Fitbit will not keep a charge. Have to charge it every night. Thinking of charging up my old fitbit 2 with the Cracked screen at  least it worked longer than a day. Very disappointing 

[Alandal]

Besides posting news, do you guy ever come back to read the responses to the news?

[Cwwk]

Having same issue here too. Worse still, after the charge 6 is fully drained, it does not charge at all. Checked cable and connectors by connecting another Fitbit to charge successfully.

[ferran.p]

With this update, my Charge 6 can't be used for payments anymore. Each time I put it close to an RFC reader these 2 things happen:

- Either Charge 6 reboots, or I have to put again the 4 digits PIN (randomly)
- Battery drains

I've already removed my cards and added again both in Google Pay and Charge 6. But the same behavior

[Dpn.r]

The heartbeat function is broke. I updated the software to 210.26 two days ago. Prior to this update, the Fitbit Sense 2 heartbeat always matched (within a few beats) my treadmills Heartbeat display. However, the day after this Fitbit software update, I did my usual exercise workout. The Fitbit watch heart rate never displayed above 119 bps while the treadmill showed slightly above 150. Afterword this exercise period I reviewed the Heart rate in the Fitbit app on my iPhone; this showed the following: Peak = 16 min, Vigorous = 18 min, and Moderate = 49 min, and the high of 174 bpm.  I have used Fitbit for many years. I have excepted the loss of the good information displays in your effort to (simplify the display of information). But given this very abnormal heart rate discrepancy, I cannot use the Fitbit product. At 66 years old, I am not the person to "test" your product.

[Tijamom]

I fully charged my Fitbit yesterday morning, but when I woke up this morning, it was dead.  I had lost all my steps from yesterday, and it is now resetting my steps every time it syncs.  I have to love it when firmware is updated and breaks what has been working just fine.

[Designerpen]

After the update, my fitbit is doa , no screen, does not turn on, all suggestions for rebooting, resetting it have failed to bring it back to life 

[Alandal]

My charge 6, barely one month use, would be my last Fitbit!!!!

It stopped monitoring my sleep properly (no more REM, light and deep
sleeps), no longer provides HRV, even did any breath rates. One time it
showed me 20 minutes HR above 220bpm while I was not doing anything and
feeling anything.

[zhumm]

I accidentally click the update and was so disappointed with the new App, how could i go back to the previous version. I’m not a Google fan, and i purchased a Fitbit charge 6 earlier Dec as a gift for myself, and it went well with the previous APP for weeks.

worstly, all my previous data was gone, and it kept asking me to move to Google. I do not want to. As other users’ feedback, why not offer choices instead of forcing?

Very disappointed!

[NicolaR78]

Hi. I have always entered my weight in manually since I got it and I've been using fit bit for 5 years now. This lasted isn't allowing me to do this, even if I go into setting and put stone, it will put it in stone but about 4 stone lighter! And if I change it to lbs it still enters less that what I have put. I manage my weight on this but for the last month I've not been able to do it and totally lost control of my weight. As also logging my food has changed, it's gone from a daily to a weekly screen, I absolutely hate it! If this isn't rectified soon I'm.good to have to move to a watch to match my sink with my phone! I'm.on android please help me the weight this is a real issue many thanks 

[LizzyFitbit · Accepted solution]

Hi everyone, and welcome to our new members.

Thanks for your participation in this thread. Since the majority of Charge 6 customers reported successfully updating to Firmware Update 210.26, I’m closing this thread. If you still haven’t updated your device to 210.26, check out this post for some best practices on how to update your device.

If you are experiencing an issue with your watch, I invite you to start a new topic on the Fitbit Charge 6 board or find a related topic. You can also visit our Help Center for further assistance.

Thanks again for all feedback on this release.