Charge 6 HSBC Google wallet

[Nitinzzz]

Update: I am in UK, using HSBC UK visa cards.

I can see HSBC listed in the supported banks list for UK.

Unable to add a payment option in Fitbit charge 6. I use HSBC cards for payment using my phone's wallet app, but the same is not getting added to charge 6.

I get a screen called contacting bank and then get an error saying Something went wrong.

Please help in fixing this.

[LZeeW]

Hello @Nitinzzz and welcome to the Community.  Can you give a few more details?  Where are you located?  HSBC is an international bank, with service available in over 60 countries.  Google wallet for Fitbit is different from Google Pay on your phone.  Here is the Google Wallet for Fitbit bank list.

[Nitinzzz]

@LZeeW updated the question. I am using HSBC UK and I can see HSBC listed in the supported banks list.

[LZeeW]

@Nitinzzz   I recommend contacting the bank.  I can't speak for HSBC, but I know that users have problems with other banks -- the card setup is seen as a fraudulent charge.  You will need help from the bank.