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Charge 6 - How long for my refund

ANSWERED

‎01-30-2025 12:48 - last edited on ‎01-31-2025 05:15 by Fitbit Moderator

‎01-30-2025 12:48 - last edited on ‎01-31-2025 05:15 by Fitbit Moderator

i bught a new fit charge 6 it worked for literally 2 days and ive been begging for a refund, i have to open payoneer account and 4 months later still nothing

Moderator Edit: Clarified subject and word choice

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‎01-31-2025 06:13 - edited ‎01-31-2025 06:13

‎01-31-2025 06:13 - edited ‎01-31-2025 06:13

Hi there @Rog868! It's great to see you here in the Fitbit Community!

Thank you so much for reporting this situation. I'm really sorry for the long delay and understand how frustrating this has been.  

I will check with support about your case and will do my best to help you solve this situation.

I want to thank you for your patience and please, feel free to contact me privately too.

View best answer in original post

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‎01-31-2025 06:13 - edited ‎01-31-2025 06:13

‎01-31-2025 06:13 - edited ‎01-31-2025 06:13

Hi there @Rog868! It's great to see you here in the Fitbit Community!

Thank you so much for reporting this situation. I'm really sorry for the long delay and understand how frustrating this has been.  

I will check with support about your case and will do my best to help you solve this situation.

I want to thank you for your patience and please, feel free to contact me privately too.

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‎01-31-2025 06:22

In response to FatimaFitbit

‎01-31-2025 06:22

bro yall saying that months...i consider this a loss and advise anyone not to purchase a watch fro you guys as yll are conniving thieves. So horrible yall can get aaway with this. Yeah prob not gonna get the money and im tired crying out for help and yall always escalting something and nothing happens.

Yall are truly a waste of time

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