Charge 6 - How to contact customer support

[betpchem]

I have had a Fitbit since 2014. I've been a proponent for years. But I'm getting angrier and angrier. I cannot get any help. I post on the forum, no one answers. I chat, I get canned responses that don't help. I can't directly message anyone - the only option is direct message on Twitter, which I am sure they are not monitoring. This is ridiculous, and they are rapidly losing me as a customer. I am so sad about it, but there it is. The more competition they have, the less they try to keep people's business. 

Moderator Edit: Clarified subject

[Odyssey13 · Accepted solution]

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

[vbee3]

Same issue. All avenues I tried were useless with my issue. Ended up returning my Fitbit as I was so angry.