Charge 6 ~ Inaccurate sleep data

[kfa1217]

I'm at a loss on why my Charge 6 is all of a sudden showing that I went to sleep at the same time as I'm sitting in the recliner watching TV... it's never done that before and I'm having to delete the wrong automatic data and manually enter the data.

I've restarted my device, reboot my phone, deleted cache in the app, etc and it still doesn't gather accurate data.

Why is this happening?!?

[MaCrisGBFitbit · Accepted solution]

Hi @kfa1217!  It’s nice to see you around! 

Thank you for sharing the details about your sleep records. 

Your sleep tracking may be affected by its sensitivity setting. To check if your sleep is set to normal or sensitive, please follow the steps in the article below: How do I track my sleep with my Fitbit device 

[kfa1217]

Thanks for the quick response 👍 my sleep preference was on "sensitive" so I've now changed it to "normal" and look forward to seeing what the results are... stay tuned! 

[kfa1217]

Just came back to let you know this little preference change was just the trick. My sleep data for the last two nights has been much more accurate. Thanks again for the tip/suggestion 😁

[MaCrisGBFitbit]

Thank you so much for your response @kfa1217!

I'm glad to hear that the issue with your sleep log has been resolved.  I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.