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Charge 6 keeps unsyncing and loses data from prior days

‎09-29-2025 19:58 - last edited on ‎10-03-2025 16:08 by Fitbit Moderator

‎09-29-2025 19:58 - last edited on ‎10-03-2025 16:08 by Fitbit Moderator

My Charge 6 stops syncing and loses data from the prior days. My Fitbit has not synced for a full 24 hour period. I need to keep resetting my watch in order to sync with my phone but data from the prior days is missing. This occurs every day.

 

Moderator edit: clarified subject.

 

 

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2 REPLIES 2

‎09-29-2025 20:07

‎09-29-2025 20:07

Yeah my wife and I have to constantly restart our phones because it won't sync.  It has happened ever since Google bought fitbit and "upgraded" the app

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‎10-02-2025 16:08

In response to ITKS

‎10-02-2025 16:08

I'm having this same problem and it's so frustrating! Some of uS have started a thread where more people can talk about this common issue we are all having: https://community.fitbit.com/t5/Charge-6/Charge-6-Restart-Phone-Every-Day-to-Sync/m-p/5785023#M24926

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