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Charge 6 No display

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Suddenly my charge 6 display has become blank/no display. The device is working using Fitbit app as usual. I have tried all suggested methods like pressing button on charger 3 times, changing face clock, etc but display is not coming back. The device is charging, responds to pressing the right button by vibrating, the back led lights also flashing on touching. I am from India Delhi NCR region, kindly suggest the support center any or how to get the issue resolved .

 

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Accepted Solutions

Try this link https://support.google.com/fitbit/gethelp?

However every page in the community, including this one, has a link to contact Google support 

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2 REPLIES 2

Try this link https://support.google.com/fitbit/gethelp?

However every page in the community, including this one, has a link to contact Google support 

1000003976.png

1000003977.png

 

Best Answer

I contacted support@google, the issue was discussed and it was found a case of replacement of device. The process of replacement is under progress  

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