Charge 6 - Sleep Score

[Regelm]

My Fitbit stopped tracking my sleep and readiness score the last 2 nights.  I've restarted my watch and my app. It still doesn't track. What should I do  

Moderator edit - updated subject for clarity

[RiekoC]

Hello @Regelm 

Are you not getting any sleep data, not even the basic graph with Awake, Asleep, & Restless? 

Are you also having any issues with heart rate tracking? Do you see a green light on the back of your Charge 6? The light is the optical heart rate sensor and it's used for sleep tracking. 

If you don't see a green light, check that Heart rate is enabled in the Settings menu on your Charge 6:

• Swipe down from the clock face until you get to the Settings tile (last one) and tap on it
• Swipe up to find Heart rate and confirm that it's turned on. If not, tap on it to enable.