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Charge 6 - Synching issues with Strava

‎04-10-2025 08:46 - last edited on ‎04-10-2025 16:09 by Fitbit Moderator

‎04-10-2025 08:46 - last edited on ‎04-10-2025 16:09 by Fitbit Moderator

Got a Charge 6, but it's suddenly stopped synching with Strava. I've spoken with Fitbit, they say everything is working, but it isn't. Did a warm up for parkrun on Saturday,  that recorded, but nothing since. Anyone else having this issue?

Moderator edit:  updated subject for clarity

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‎04-10-2025 16:08

‎04-10-2025 16:08

@Roadrunner1961 , A warm welcome to the Community! Thank you for your message and taking the time to contact Support. 

Please make sure that you have the latest Fitbit and Strava apps installed and there is no update available for any of the apps. 

Then try the steps described here: How do I troubleshoot apps connected to Fitbit?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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