Charge 6 - Time screen is gone - Fitbit Community

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Charge 6 - Time screen is gone

Dgolfer-53

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My screen (time) is gone. Spinning YouTube screen- can’t scroll to get settings.

Moderator edit: updated subject for clarity

Best Answer

1 REPLY 1

FatimaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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Hi there @Dgolfer-53! A warm welcome to the Fitbit Community!

Thank you so much for informing us about this situation.

I suggest you try to restart your Charge 6 this way:

Connect your device to the charging cable.
Press the button located on the flat end of the charger 3 times with one-second pause between each press. Then wait 10 seconds or until the Fitbit logo appears.
Another way to restart your device is to unplug it, wait a second, and plug it back in. Repeat this process 3 times in an 8 seconds interval and then wait 10 seconds until the device restarts.

Then sync your Charge 6 with the Fitbit app and try to change the clock face.

Best Answer