07-18-2024
06:08
- last edited on
03-06-2026
11:58
by
DavidFitbit
07-18-2024
06:08
- last edited on
03-06-2026
11:58
by
DavidFitbit
I recently bought a charge 6 and trying to set it up it wouldn't work unless I used a google account so I was forced to change my email and password to google which I did not want to do. I used to be able to see all my stats on a laptop by simply logging in. I can no longer do that it says to look at the app. I have bad vision and can't see the screen well. Is it true all of the data is gone from the website in a browser? This is super inconvenient and annoying that I can no longer use a laptop to view stats, etc, unless I'm missing something?
Moderator edit: Clarified Subject
Answered! Go to the Best Answer.
07-18-2024 06:18
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-18-2024 06:18
Hello @peggy8080 and welcome to the Community. I'm very sorry, but Fitbit deactivated the web dashboard on July 8. Please vote for and leave a comment on this request in the Product Feedback forum. Please emphasize the accessibility issue in your comments.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-18-2024 06:18
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-18-2024 06:18
Hello @peggy8080 and welcome to the Community. I'm very sorry, but Fitbit deactivated the web dashboard on July 8. Please vote for and leave a comment on this request in the Product Feedback forum. Please emphasize the accessibility issue in your comments.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-18-2024 14:08
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-18-2024 14:08
Hello @peggy8080
If you have a tablet with Android OS 9 or higher or an iPad with iOS 15 or higher, you should be able to install the Fitbit app on the tablet and see your stats that way.
Rieko | N California USA MBG PE
07-18-2024 14:31
07-18-2024 14:31
Thanks you but I have none of that. Just a phone and laptop
07-20-2024 14:59
07-20-2024 14:59
Same here. I meticulously track my sleep and it's so difficult not being able to do it on my laptop now.
12-01-2024 09:58
12-01-2024 09:58
You could use an emulator on your desktop... I tried BlueStacks and it worked pretty well. go to their website and download the BlueStacks App Player, and then search Fitbit on the app. You then access your fitbit account through Google of course, and display what you see on your phone usually ... on your PC.
12-11-2024 07:39
12-11-2024 07:39
That sucks!!! I used to be able to enter my food on line now it is only on the phone app. I am going to trash my fitbit and go to another device. Why would you do this without checking with your users. Hope your business fails because of this!!!
03-02-2026 13:30
03-02-2026 13:30
Is this still an issue? My phone is broken, so I can't access any of my fitbit data that isn't automatically shown on my watch.
Best Answer03-06-2026 11:25
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-06-2026 11:25
Hello @girlbitfit
Sorry to say that the on-line Fitbit dashboard was retired in 2024. If you have a tablet, you could download the app on that device and get your tracked data.
Rieko | N California USA MBG PE
03-08-2026 12:55
03-08-2026 12:55
I have a Chromebook. Chromebooks can run Android apps. I down loaded the Fitbit App. I can now see the phone screens on my big Chromebook screen.
There is a hitch though. My Chromebook does not have Bluetooth. I have to make sure to sync my Charge 6 with my phone to get the servers at Google up to date. The Fitbit app on my Chromebook shows the latest values from the Google servers. It will also complain that it can't connect to your watch but it still works.