Charge 6 and app show different data sets

[OD2024]

My charge 6 shows a very different data set from the app (after syncing)! 

Can someone explain why and how to fix? 

  

Moderator edit: clarified subject.

[ManuFitbit]

It's good to see you participating in the community for the first time @OD2024.

Thank you for providing the screenshots and letting me know about your inquiry. 

I'm not sure if you are still experiencing the difficulty with the data between the app and the device. 

Please, try to perform the following steps:

• Log out from the Fitbit app.
• Force quit the Fitbit app and reboot your phone.
• Confirm please that your app is up to date.
• Open the Fitbit app and log back into your account.
• Check if the issue is still happening.

[OD2024]

Hi Manu cheers for the reply and message.

I did all the above, and still not working. Here's from this morning. It looks like the step count/distance are totally out of sync