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Charge 6 battery draining

‎04-27-2025 06:55

‎04-27-2025 06:55

My charge 6 battery is getting drained from 100 to 0% in 1 hour. I am trying to raise a ticket but it always says please try during working hours. I am from India and within my warranty as of today so please mention the steps to get a replacement or repair of the current fitbit charge 6

Best Answer
4 REPLIES 4

‎04-28-2025 03:51

‎04-28-2025 03:51

Hi Usha,

Same thing here. Unfortunately,  I'm not able to find support. I'm considering returning the item. 

 

 

Best Answer

‎04-28-2025 06:25

‎04-28-2025 06:25

I've just got my charge 6 five days ago and the battery is going awesome. It's about 10% a day, if I use it more it can be up to 15% a day. I wanna ask how long have you had your charge 6.

Best Answer

‎04-28-2025 17:24

In response to lucas_anderson

‎04-28-2025 17:24

Thank you for your reply Lucas,
I have it since Christmas. It worked perfectly.
Best Answer

‎04-28-2025 20:25

In response to NatashaAU

‎04-28-2025 20:25

Hey everyone, it is nice to see new members in this amazing family! 

I'm glad to see that some of you are currently having a great experience with your Fitbit devices. Let me help you get in touch with Support.

Please fill out this form with the information requested there and let me know if everything goes well. By doing this, a ticket will be opened, and one of the members of the Support team will contact you within the following days.

Best Answer