03-13-2025
10:19
- last edited on
03-13-2025
13:31
by
ManuFitbit
03-13-2025
10:19
- last edited on
03-13-2025
13:31
by
ManuFitbit
Recently I’ve noticed my fitbit charge 6 is counting steps whilst I’m driving (up to 1000 steps for a 45 minute drive!). I’ve tried taking my watch off whilst driving because I thought maybe if it wasn’t detecting a heart beat then it wouldn’t count steps, but that hasn’t worked either.
Moderator edit: clarified subject.
03-13-2025 13:29
03-13-2025 13:29
It's good to see you participating in the community for the first time @Cek98.
Thank you for sharing with me the information about the issue you're experiencing with your Charge 6.
Please not wrist trackers count steps depending on the movement of your arms. Fitbit has worked hard to make sure that our devices do not pick up false steps or activity recordings while driving. Unless you're driving in a car with a very stiff transmission or on bumpy roads, your device should not give you false readings. Also, if you place it in a surface with something vibrating or if you make hard hand movements. You can learn more about how your Fitbit tracks steps by checking the article: How accurate are Fitbit devices?
However, there are ways you can prevent this from happening while you drive:
1. You can plug your tracker into the charging cable while you are driving -- the Fitbit will not count steps while it is charging.
2. You can log the driving manually by following the steps in this article.
With the information provided above, please bear in mind that it's not possible to delete steps and floors, but you can achieve the same result by negating them.
03-13-2025 14:20
03-13-2025 14:20
Thank you for your response, I’ll try charging it whilst I drive from now on.
I don’t seem to have driving as an option to add as an activity when I follow the steps on that article though