Charge 6 customize clock face

[kappe004]

I purchased Charge 6 three hours ago, after my Charge 5 died 18 months after I bought it. I've worn Fitbits for at least 10 years.

I'm already disappointed in the Charge 6. I cannot customize the clock face. Charge 5 gave many options.

I'm concerned about functions as I read about others' experiences. Time will tell whether I will return this product because of disappointment the current product.

Moderator edit: clarified subject.

[ManuFitbit]

It's good to see you participating in the community @kappe004. 

Thank you for sharing your query regarding the Charge 6. We are sorry to hear that you are experiencing this type of difficulty.

I hope you won't have to return the tracker. 

Please confirm that you have followed the steps listed in this help article: How do I change the clock face on my Fitbit device?

[YoungerNextYr]

I followed the instructions in the link provided by the moderator and was able to change my clock face.

I'm thankful that this post was in the community and had a response!

[ManuFitbit]

A warm welcome to the forums @YoungerNextYr.

Thank you for sharing the feedback regarding your query.

I'm glad that I would help.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.