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Charge 6 doesn't charge itself

‎10-16-2023 14:02

‎10-16-2023 14:02

I'm not able to charge the device. It seams cable or the system is not working

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1 REPLY 1

‎10-16-2023 16:06

‎10-16-2023 16:06

Hello @Gordonx3 

You should feel a vibration when the device is seated correctly on the charger. If you don't feel the vibration, it may be the cable or the device as you noted. If this is the case, you should contact Fitbit support (<-- click link) They may have troubleshooting steps to help determine which piece is defective. 

Rieko | N California USA MBG PE

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