11-22-2023
19:18
- last edited on
11-24-2023
08:41
by
ManuFitbit
11-22-2023
19:18
- last edited on
11-24-2023
08:41
by
ManuFitbit
Few days before my trip to Thailand my charge 5 died (again!). Of course this time it was out of warranty but did get offered a 30% discount. Against better judgement (iwatch bad battery life, some too big and others (too expensive) memberships) I ordered the new fitbit charge 6 so I could just continue my current stats. My trip was planned to improve my health and this would be my tool to basic monitor it.
Bought the charge 6 without the discount elsewhere so I could get it the next day (when I would leave).
Of course last night in my sleep the new fitbit charge 6 died on me. Just doesn’t turn on anymore, also reset function does not work.
So this trip, 12 days in and 40 more to I am without it. Sure when I get home i’ll get a fancy shiny new one, but hoe long before this one too dies on me, again and again?
I don’t shower with them, i just walk and meditate, just don’t understand.
I use it on the iphoney.
Moderator edit: clarified subject.
11-24-2023 08:37
11-24-2023 08:37
A warm welcome to the forums @notagainx.
Thank you for sharing the details regarding this inconvenience with the Charge 6. I'm sorry to know all the difficulties experienced with the previous tracker.
Seems like the battery is dead.
If this is related to the battery, please make sure that you've followed the steps provided in this article: Why isn't my Fitbit device's battery charging?
If the device is charging, but the screen is completely black, make sure that you've also completed the restart procedure described here: How do I restart my Fitbit device?