8 hours ago
- last edited
4 hours ago
by
ManuFitbit
8 hours ago
- last edited
4 hours ago
by
ManuFitbit
The charge 6 is the biggest piece of garbage, I have been using different fitbits for 10 years now and I have to say this one is by far the worst. The heart rate is always way off, when I am using a rowing machine intensely its showing my heart rate zone as light. When walking I would normally get about 3000 steps for 30 minutes of walking, with this one its down to about 2200. Sometimes when I look at the device it stops counting steps altogether, I even saw tge steps go backwards on many occasions. I am really disappointed and kind of angry. This could be my last fitbit device....
Moderator edit: clarified subject.
Moderator edit: formatting
Best Answer4 hours ago
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
4 hours ago
Hi @rckcold. Welcome to the community forums.
Thank you for taking the time to share the information about this difficulty that you are experiencing with Charge 6.
Please, take a quick look at these tips for a better heart rate reading. They'll help your device give you the most accurate results possible:
What are some other tips to resolve heart-rate tracking issues?
Best Answer3 hours ago
3 hours ago
Why did you change the topic name? It's more than the heart rate tracking, thing piece of garbage doesn't even count steps correctly. How can tge steps possibly go backwards?
Best Answer