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Charge 6 is not tracking heart rate

The charge 6 is the biggest piece of garbage, I have been using different fitbits for 10 years now and I have to say this one is by far the worst. The heart rate is always way off, when I am using a rowing machine intensely its showing my heart rate zone as light. When walking I would normally get about 3000 steps for 30 minutes of walking, with this one its down to about 2200. Sometimes when I look at the device it stops counting steps altogether, I even saw tge steps go backwards on many occasions. I am really disappointed and kind of angry. This could be my last fitbit device....

 

Moderator edit: clarified subject.

Moderator edit: formatting

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Hi @rckcold. Welcome to the community forums. 

Thank you for taking the time to share the information about this difficulty that you are experiencing with Charge 6. 

Please, take a quick look at these tips for a better heart rate reading. They'll help your device give you the most accurate results possible:

What are some other tips to resolve heart-rate tracking issues?

How to improve the accuracy of a heart rate reading

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Why did you change the topic name? It's more than the heart rate tracking, thing piece of garbage doesn't even count steps correctly.  How can tge steps possibly go backwards?

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