10-24-2025
06:56
- last edited on
10-24-2025
16:12
by
AndreaFitbit
10-24-2025
06:56
- last edited on
10-24-2025
16:12
by
AndreaFitbit
I see I'm not the only one having issues with my charge 6 and the app not syncing. When I go to bed at night it's synced and it has the same number on both devices. But when I wake up it's wrong
Moderator Edit: Clarified subject.
Best Answer10-24-2025 14:57
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-24-2025 14:57
Hello @vbuster281
I got confirmation that the team is aware of the syncing issues and is working on fixing the problem. However, we don't know the timeline for the fix. I'll report back as soon as I have any updates.
For now, please submit this issue using the Feedback option in the Fitbit app:
The feedback reports are received by the team for review.
Rieko | N California USA MBG PE
10-24-2025
18:10
- last edited on
10-25-2025
08:52
by
AndreaFitbit
10-24-2025
18:10
- last edited on
10-25-2025
08:52
by
AndreaFitbit
Okay 👌🏽
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I don't have those options, but I haven't moved to "Google" yet
10-25-2025 12:04
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-25-2025 12:04
Thanks for getting back to us and for your feedback @vbuster281. I'm sorry to hear that your Charge 6 isn't syncing.
Please follow the instructions of help article: Why won't my Fitbit device sync?
Thanks for the heads up and your assistance @RiekoC.
Best Answer
10-29-2025
16:38
- last edited on
10-29-2025
16:42
by
AndreaFitbit
10-29-2025
16:38
- last edited on
10-29-2025
16:42
by
AndreaFitbit
I have performed these instructions and I still am having the same sync issues with my charge 6 and my Google pixel phone
Moderator Edit:Updated post.
Best Answer10-30-2025 19:09
10-30-2025 19:09
I have performed all the instructions as well, snd still cannot synch my charge 6 , one yr old!
Best Answer