Charge 6 keeps auto detecting exercise despite notifications turned off

[mrijksen]

Hi! I have a charge 6 and mostly love it. I don’t like it buzzing on my arm however and don’t need notifications. I rather check my app at a time convenient to me.

However my charge 6 keeps on auto detecting exercise, despite me having turned everything off. It’s rather annoying, every time I walk the dog it tells me I have started a walk and gives me stats etc. Then I need to actually manually stop this exercise to go back to the main screen. How do I make this stop? I use an iPhone 14 and everything is up to date. Thanks!

[LZeeW · Accepted solution]

Hello @mrijksen and welcome to the Community.  The Charge 6 has an additional feature called Walk Detect that turns on the Exercise app.  This is how to turn it off.  Swipe left/right to your Exercise app and open it.  Choose Walk, then swipe up to go to the Walk settings.  Look for Walk Detect and toggle it off.  If you run or bike, then you need to toggle it off, too, in those shortcuts.  Those shortcuts have Run Detect and Bike Detect.

If you don't want call, text, or calendar notifications, then turn them off in the Fitbit app.  Tap on your device/battery icon in the upper left of your app > your Charge 6 tile > Notifications > toggle them Off.  Your Charge 6 can vibrate for a different reason, too.  Fitbits award active zone minutes based on activity.  Your Charge 6 will vibrate when you change zones during everyday activity.  To turn them off, swipe down on the screen to the Settings app (gear) and tap on it.  Look for AZM Notifications and toggle it off.  There are Heart Zone notifications in every exercise shortcut.  If you use the Exercise app for any shortcut, you need to turn them off in each shortcut.  I think this will stop all the buzzing for you.

[uscpsycho]

@LZeeW  This "best answer" does not work as there is currently no way to stop the Charge 6 from auto-detecting walks. 

[MinWill]

This answer does not help me at all with the same problem. My Fitbit app does not have anywhere to "choose Walk' and toggle it off.

The only place I can find any walk setting is in the auto-recognize exercise section, which is all set to Ignore. 

Yet, my Fitbit still autogrecognizes walks and I can't get it to stop. 

[mrijksen]

Have you tried to stop it from the device itself? That's the only place where it worked for me (I also had the app ignoring the auto-recognise). On the device, go to the exercises, then when you're in 'walk' swipe down until you see the toggle to turn auto detect off. That was still 'on' for me (no idea why, you'd the app overwrites it).

[MinWill]

I did finally get it turned off on the device itself once I chatted with someone at Fitbit. Annoying that I read about 20 sets of instructions and no one specified that they were talking about the settings on the actual device. They just said "on the exercise app" which I would think would mean the app on my phone. They could easily make that clear. But I think it's fixed now so that will be nice. 

[mrijksen]

It took me forever to get that response as well but it finally fixed it. Thank goodness as it was driving me nuts. Now I am still looking to turn off any other notifications but some apparently simply cannot turn of. But this was the most annoying one to fix, so I am happy.